Assistance Channels

  • 1 hour ticket response time
  • A one hour Inquiry Answer Warranty

  • Our group of techs will try their best to answer to your service inquiries in less than 1 hour. If, however, the situation you have come across needs help from the Admin =Dept,= we’ll address the ticket to the person in charge and will post a comment to let you know.

  • Top quality support service
  • Professional Client Assistance Service

  • We offer you 24/7/365 client help and support by using a turbo–fast ticket system included in your Control Panel. You could write to us anytime about any of the programs that come installed in advance on the virtual server, which include the selected Linux OS, the server admin panel and our in–house produced Online Control Panel.

  • Intuitive help center
  • An Intuitive Help Zone

  • A comprehensive and routinely updated collection of articles is included in our custom–built Online Control Panel. It includes quick tips on how to conduct all the important website administration duties. The Help zone includes in–depth how–to articles and reviews and step by step video training. You can access the Help area by pressing the Help or Video buttons in the upper right side of each Control Panel section.