Customer Support Channels
A 1–hour Response Guarantee
We provide a 1–hour reaction guarantee with all of our cloud web hosting packages, which means that each assistance question you submit is going to be reacted to in less than one hour max. Our support crew members are taught to very quickly resolve any case and to supply you with well timed advice on any problem that you possibly have.
A Top–quality Support Service
Our help and support service is provided by a group of certified consultants who’re prepared to respond to your question quickly. You can easily speak to the support team by opening a help and support ticket from your Online Control Panel or by posting us an e–mail. On working days, you may also contact us on the telephone or take advantage of the live chat option.
An Intuitive Help Section
Should you require guidance while operating within the Control Panel, you’ll be able to always select the Help button and pick your query in the set of posts that will appear. We have as well turned many of the content articles into training videos. The list of video tutorials will come up if you choose the Videos key located in each section.