Service Uptime Guarantee in Cloud Web Hosting
When you acquire a cloud web hosting plan from us, we ensure that your websites will be functioning at least 99.9% of the time. We've basically eradicated the web hosting server downtime by using a state-of-the-art cloud hosting platform where different clusters of web servers address every aspect of the overall service - files, databases, e-mails, and so on. In that way, if there is a problem with a server, the other web servers part of the cluster will simply take over and your websites won't be affected in any way. In order to avoid any infrastructure issues, we furthermore have diesel-powered backup generators and a number of independent Internet providers. Qualified professionals monitor the servers 24/7 to tackle any software problems that may appear while software and hardware firewalls will prevent DDoS attacks against the servers.
Service Uptime Guarantee in Semi-dedicated Servers
If you get a semi-dedicated server plan through our company, you'll enjoy a guaranteed 99.9% uptime. Your account will be set up on a hi-tech cloud web hosting platform with a load-balancing system that virtually gets rid of any downtime. The files, email messages, statistics and databases are all managed by their own sets of web servers, so even if there's an issue one machine, your websites aren't going to be affected whatsoever. This enables us to provide a far more stable website hosting service compared with companies which run everything on a single web server where a problem with a single service can take the entire machine down. To prevent infrastructure complications, our data centers employ various Internet providers and powerful diesel generators, so no matter what happens, the servers will keep operating without any disturbances and your websites will remain up and running. Any software problems will be dealt with at once by our proficient team of professionals that check all web servers 24/7.
Service Uptime Guarantee in VPS Servers
When you get a Virtual Private Server from us, we guarantee that the physical hosting server your account is set up on will be functional no less than 99.9% of the time. While we are not able to control what you’ll do with the VPS and what you install on it, we are going to make certain that the main machine will work 24/7 with no disturbances. Our facilities have redundant Internet providers and backup generators to guarantee the uninterrupted work of all machines accommodated there. If there's an issue with any virtual server on the physical one, we have a group of skilled professionals to resolve it in a very timely manner and to to guarantee the other VPS server accounts on that server will not be affected. We use only new, thoroughly tested hardware components for all the servers where new virtual accounts are set up.
Service Uptime Guarantee in Dedicated Servers
All of our dedicated packages include a 99.9% web server and network uptime warranty and maintenance procedures are included in the other .01% of the time. We check out each and every server thoroughly before we hand it over to the customer and we employ new hardware components to avoid any prospect of hardware issues. Any unpredicted software problems are going to be resolved immediately by our system admins as they keep an eye on all website hosting servers 24/7. To avoid infrastructural issues, our data center in the downtown area of Chicago employs powerful diesel backup generators, while the connectivity to the web servers is guaranteed by redundant fiber lines from several backbone Internet providers. To be on the safe side, we've got software and hardware firewalls, so even if your websites are flooded, we can react immediately and filter the unwanted traffic before it reaches your dedicated server and interferes with the proper operation of your web sites.