If your hosting provider offers live chat support, you can talk to a representative live and find out helpful info or get an issue resolved promptly. The main advantage of using chat as an alternative to calling to consult with a live person is that you need only a computer with world wide web access, therefore you won't pay any fees if you're in another country or state. What's more, it'll be much simpler to copy and paste details for example domain names, usernames or error messages i.e. details that are sometimes hard to provide to the other side on the phone. The real-time chat is also a much faster option to contact your web hosting company's support crew compared to using a ticketing system. What's more, when some problem requires a bit more time to be taken care of, you'll be able to do something else entirely while you wait for support on the live chat, which means that you will not waste time - something that is impossible if you're on the phone.

Live Chat Support in Cloud Web Hosting

As a part of the support services that we offer for our cloud web hosting, we've live chat support which is online 24x7, even on holidays. You can contact us regardless if you already own an account or not, because we will help you with all sorts of things, ranging from giving you general info about our services in case you aren't our customer yet and you're thinking about acquiring one of our packages, to assisting you with creating an e-mail account in an e-mail client. A part of the problems are more complex and time-consuming, so you'll have to use the ticketing system which is integrated in our Hepsia hosting Control Panel, but we can save you time and help you in real time on the live chat for a number of things.

Live Chat Support in Semi-dedicated Servers

When you use the live chat support service that we offer with all of our Linux semi-dedicated servers, you're able to find the replies for any questions you have or get lots of issues dealt with without delay. The chat service is online each and every day, therefore you'll be able to contact an agent even on weekends and holidays. If you are unsure which plan would be better for your websites or if our hi-tech cloud hosting platform covers some system requirements, you may join our live chat prior to purchasing anything. If you are a present customer, you can receive more information about account settings, billing issues as well as various common tech issues you may have, for instance when you cannot set up an email account in a client on your personal computer. The live chat can save you a considerable amount of time regardless where you are or when you contact us.